What elements have you put in your plan to deal with resistance to change?
I've heard it said the only person who likes change is the person who came up with the new idea to begin with. Whether it's good change or bad change, people tend to resist change that is being put upon them.
In any growth strategy, build into your time frame an adjustment period. Create a strategy to facilitate that adjustment so it can be received and accepted properly.
Often, dictates come from on high, causing dramatic shifts that affect those who had no input; such a situation will always cause people to resist. Not only are they resisting the change, but they are also resisting the way it was implemented.
Just Do This …
1. Announce the change before you start the implementation.
2. Train employees to deal with the changes successfully.
3. Get input on how to make changes from the employees who will be affected.
4. Expect the change to take longer than expected -- it always does.
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